Technical failure on our servers

Impacted platform(s) : Delcampe Marketplace

Again problem with databaseserver

Sales with bids which were supposed to close on June 12, 2017 between 12:30:00 PM GMT and 6:00:00 PM GMT have been postponed by 24 hours.

• Updated on Jun 12, 2017, 5:40:10 PM GMT Site is up again, but might be slow at start
• Updated on Jun 12, 2017, 6:03:49 PM GMT Expect some slowness for one more houre

Technical failure on our servers

Impacted platform(s) : Delcampe Marketplace

Problem with a database server

Sales with bids which were supposed to close on June 12, 2017 between 12:30:00 PM GMT and 3:00:00 PM GMT have been postponed by 24 hours.

• Updated on Jun 12, 2017, 2:47:19 PM GMT Site is operational again, however some slowness can be experienced for a while.
• Updated on Jun 12, 2017, 3:00:17 PM GMT Everything's up and running again, issues are resolved.

Technical failure on our servers

Impacted platform(s) : Delcampe Marketplace

Database server crashed again.

Sales with bids which were supposed to close on May 1, 2017 between 10:00:00 AM GMT and 12:30:00 PM GMT have been postponed by 24 hours.

• Updated on May 1, 2017, 12:37:05 PM GMT database server is back up. Slowness can still be experienced.
• Updated on May 1, 2017, 1:10:09 PM GMT Everything's up and running again, issues are resolved.

Technical failure on our servers

Impacted platform(s) : Delcampe Marketplace

Problem with database server

Sales with bids which were supposed to close on May 1, 2017 between 6:30:00 AM GMT and 8:30:00 AM GMT have been postponed by 24 hours.

• Updated on May 1, 2017, 8:21:10 AM GMT Website is back online. Some slowness may be experienced for the following hour.
• Updated on May 1, 2017, 8:38:42 AM GMT Everything's up and running again, issues are resolved.

Technical failure on our servers

Impacted platform(s) : Delcampe Marketplace

Database server failure.

Sales with bids which were supposed to close on April 25, 2017 between 8:15:00 AM GMT and 11:00:00 AM GMT have been postponed by 24 hours.

• Updated on Apr 25, 2017, 8:37:58 AM GMT Estimated recovery time: 2 hours
• Updated on Apr 25, 2017, 10:15:31 AM GMT Slowness can be experienced in the following hour due to previous database recovery
• Updated on Apr 25, 2017, 10:15:40 AM GMT Everything's up and running again, issues are resolved.

Delays on the site

Impacted platform(s) : Delcampe Marketplace

Slowness can be experienced in the following hour due to previous database recovery

• Updated on Mar 9, 2017, 12:48:45 PM GMT Everything's up and running again, issues are resolved.

Technical failure on our servers

Impacted platform(s) : Delcampe Marketplace

Problem with a database server

Sales with bids which were supposed to close on March 9, 2017 between 10:00:00 AM GMT and 12:15:00 PM GMT have been postponed by 24 hours.

• Updated on Mar 9, 2017, 10:27:18 AM GMT Estimated recovery time: 13:30 GMT+1
• Updated on Mar 9, 2017, 11:57:48 AM GMT The database recovery has been completed. You might experience some slowness in the next 30 minutes.
• Updated on Mar 9, 2017, 11:59:56 AM GMT Everything's up and running again, issues are resolved.

Technical failure on our network

Impacted platform(s) : Delcampe Marketplace

Site was done between 19:08 and 19:25 (Paris time). All auctions having at least one bid have been postponed by 24h

• Updated on Jan 2, 2017, 7:18:11 PM GMT Everything's up and running again, issues are resolved.

Technical failure

Impacted platform(s) : Delcampe Marketplace

Items are missing in the galleries. We are fixing...

• Updated on Dec 22, 2016, 8:33:35 AM GMT Everything's up and running again, issues are resolved.

Technical failure

Impacted platform(s) : Delcampe Marketplace

Database very slow. We are fixing.

Sales with bids which were supposed to close on December 21, 2016 between 7:30:00 PM GMT and 9:59:00 PM GMT have been postponed by 24 hours.

• Updated on Dec 21, 2016, 9:01:08 PM GMT
• Updated on Dec 21, 2016, 9:11:23 PM GMT
• Updated on Dec 21, 2016, 9:12:15 PM GMT Resolution expected around 22:30-23:00 (Paris time)
• Updated on Dec 21, 2016, 9:51:41 PM GMT Resolution expected around 1:00 (Paris time)
• Updated on Dec 21, 2016, 10:47:55 PM GMT The problem has been resolved and the slowness will dissapear in the next hour.
• Updated on Dec 21, 2016, 10:48:19 PM GMT Everything's up and running again, issues are resolved.

Technical failure

Impacted platform(s) : Delcampe Marketplace

Emails from Delcampe are not delivered to members.

• Updated on Dec 21, 2016, 5:08:20 PM GMT Everything's up and running again, issues are resolved.

Technical failure

Impacted platform(s) : Delcampe Marketplace

Sales are missing in listings

• Updated on Dec 10, 2016, 3:21:32 PM GMT All sales will be back in the next 1 hour

Technical failure

Impacted platform(s) : Delcampe Marketplace

Problem with closing sales.

Sales with bids which were supposed to close on December 8, 2016 between 5:00:00 AM GMT and 7:30:00 AM GMT have been postponed by 24 hours.

• Updated on Dec 8, 2016, 7:27:33 AM GMT Everything's up and running again, issues are resolved.

Technical failure

Impacted platform(s) : Delcampe Marketplace

Some item counters might show incorrect results until the reindexation of the search engine is completed. (Estimated time of completion: 48h)

• Updated on Oct 14, 2016, 6:06:21 AM GMT Everything's up and running again, issues are resolved.

Maintenance on our servers is scheduled to take place on Wednesday, October 12, 2016 at 11:00:00 PM GMT. This will last 3 hours. Certain services will be unavailable during this time.

Impacted platform(s) : Delcampe Marketplace

Sales with bids which were supposed to close on October 12, 2016 between 11:00:00 PM GMT and 2:30:00 AM GMT have been postponed by 24 hours.

• Updated on Oct 13, 2016, 1:17:18 AM GMT Maintenance will end a little bit later
• Updated on Oct 13, 2016, 2:21:24 AM GMT Due to maintenance, all products, statistics and counter of products will not be updated before mid-day. (13/10/2016 +/- 12am UTC)
• Updated on Oct 13, 2016, 7:49:16 AM GMT Everything's up and running again, issues are resolved.

Technical failure on our servers

Impacted platform(s) : Delcampe Marketplace

• Updated on Sep 20, 2016, 5:49:36 PM GMT Everything's up and running again, issues are resolved.

Technical failure on our servers

Impacted platform(s) : Delcampe Marketplace

• Updated on Sep 20, 2016, 3:27:11 PM GMT Everything's up and running again, issues are resolved.

Delay for new sales to appear in search engine results

Impacted platform(s) : Delcampe Marketplace

• Updated on Sep 17, 2016, 4:20:13 PM GMT Everything's up and running again, issues are resolved.

Technical failure

Impacted platform(s) : Delcampe Marketplace

"Multiple changes" is temporarily unavailable

• Updated on Sep 16, 2016, 2:33:40 PM GMT Following our investigation, the "multiple changes" functionality has been temporarily disabled. It should be up and running again on Saturday (GMT+2).
• Updated on Sep 17, 2016, 1:37:36 PM GMT Everything's up and running again, issues are resolved.

Technical failure

Impacted platform(s) : Delcampe Marketplace

Fixed price buying is temporarily unavailable

• Updated on Sep 15, 2016, 9:05:25 AM GMT Everything's up and running again, issues are resolved.